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Productivity Featured Innovation News World

Fully remote work expands recruitment and boosts productivity

The Covid-19 pandemic sparked a large and lasting shift to remote work. This column draws on detailed administrative data from a major call centre in Türkiye to show that a permanent shift to fully remote work can expand recruitment and raise productivity without compromising service quality. The transition increased the share of women, including married […]

Covid-19 Economy Featured Finance

When upskilling is good but not enough: Understanding labour shortages through a job-quality lens

Advanced economies are still experiencing labour shortages in the aftermath of the COVID-19 pandemic. This column examines the high labour shortages across OECD countries, focusing on wage and non-wage job quality. Real wages have generally increased, but with differences between countries and industries. Beyond pay, job insecurity, poor working conditions, and exposure to health risks […]